Keeping this cookie enabled helps us to improve our website. This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. Even coworkers with great working relationships will sometimes find themselves immersed in conflict The employee may have reactions ranging from denial to anger, so be prepared to work through these emotions with her until she can begin to be open to new possibilities.Ĭonflict is bound to happen in any workplace, even within the healthiest culture. Obviously, this is not going to be a one-way conversation. Now is a good time to let her know the things you do value about her performance. Your employee undoubtedly has some positive qualities or you wouldn’t have hired her in the first place. You don’t need to recite an entire laundry list of failures, but you do need a written record in case the employee questions your decision now or in the future. Whatever the issues that led to this situation, you should have documentation in writing. Schedule a time with the employee and get straight to the point-no small talk. Rehearse it with a colleague and keep a sheet of bullet points in front of you so that you won’t forget any important points. One of the things that makes a good leader great is the ability to make decisions quickly and confidently. The longer the situation drags on, the more uncomfortable it becomes. If things are not going well, the employee knows it, even if only subconsciously. If you want to learn how to have a performance improvement conversation with an employee, follow these 4 steps which are outlined in the Difficult Conversations book: How to have difficult conversations with employees on performance Joel’s book, Difficult Conversations, provides steps you can take to make it easier. It’s an unpleasant task that requires a knowing how to have difficult conversation. Even great leaders sometimes struggle with this. One of the harder things to do as a manager is to have performance improvement conversations. The sooner you begin reading, the sooner you’ll master all the essential strategies this book offers on having difficult and productive conversations in all types of situations. The Difficult Conversations book provides you with a step-by-step template on how to have difficult conversations. Step-by-step template on how to have difficult conversations The longer you delay taking action, the harder it becomes. The key to handling any difficult conversation successfully is to avoid procrastination.
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